Sourcing FAQ

Fees, commissioned procurement, factory-audit methods and delivery support. For style-specific details (lead time, MOQ), ask us on WhatsApp to confirm.

💰What is your fee model?

Two ways, both with clearly priced service fees: ① Commissioned Procurement (most popular) — quoted per project; ② Self-service verification — L1 $39 · L2 $69 · L3 $99, all one-time.

🧭Commissioned procurement vs. the factory library?

Commissioned: we run the whole order for you — inquiry, quote comparison, sampling, shipping. Library: you pick factories and talk to them directly.

📹I'm not on-site. How do I audit a factory?

Three tiers: L1 Factory Library Brief (public-record check); L2 Desk Due-Diligence — we recommend 5, you pick 3, and deliver 3 due-diligence reports (five-level verification + production strength + product catalog + direct contacts + trade terms + export experience + official site & social); L3 Video Factory Audit — recommend or you pick 3, choose 1, a ~1-hour live video audit (you set the focus, you lead the questions), report + video clip index, includes L2 materials. Tiers are clearly labeled; upgrade as needed.

💳What payment methods do you support?

Service fees via PayPal. For commissioned custom orders, payment is 30% deposit on order + 70% balance paid in full before shipment (T/T). Terms are between you and the factory.

🚢Can I mix different categories in one container?

Yes. Hardware categories can be mixed in one container; we help with the loading list and volume calculation.

📦How is export packaging handled?

Inner box + export carton as standard; ISPM15-fumigated pallets on request; extra protection for glass-door hardware.

⚖️How are you different from trading companies?

The factory quotes you directly and the contract is signed with the factory. We only do verification and order follow-up — no inventory, no supplier lock-in.

🗣️Can I source if I only speak English?

Yes. All communication is in English (WhatsApp / email); we provide translation in three-party calls with the factory.

📍Do you cover regions outside the South China?

No. South China only (Guangzhou · Foshan · Jiangmen · Dongguan · Zhongshan). Focusing on one cluster is how our screening stays deep.

Samples supported · Reply within 1 business day.

Ask Us on WhatsApp →